November 12, 201312 yr Dear Customer, Ticket JNH-390OQ has been updated by Customer Support [staff]. Hello, This is an automatic notification letting you know that R8 has been rolled out to our network. It is not expected that all crashing will stop, but it is expected that there will be an improvement in stability over the previous version. Additionally, EA/Dice has improved crash information gathering to help them further diagnose and repair other potential crash bugs going forward. This information is automatically collected by EA/Dice and does not require you to inform us of crashes or times or circumstances. This ticket is now being closed. If you have any other issues, please open a new ticket and we will be happy to assist you. If your issue is random crashing, at this time, there is nothing we are able to do directly to assist you. EA/Dice will collect the crash information automatically, so you can rest assured that any crash will cause EA/Dice to be informed. Thanks, Zachary Williams http://www.gameservers.com/ Frag. Not Lag.
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