Jenksterman Posted March 25, 2016 Share Posted March 25, 2016 Hello guys I just want to let you know that I will most likely not be playing with you for a while. I have reason to believe that someone got access to my Battlefield 4 account and has gotten me banned. I enjoyed playing with you all and I will fight for my case to get me unbanned. Here is what they said: The supplied GUID has been associated with hacking or interfering with the normal operation of our PunkBuster software and has therefore been compromised resulting in a global ban from PunkBuster enabled game servers. We have no way of knowing who was actually playing with this GUID at the time the violation was triggered. We also have no way to know if the violation was triggered on your specific computer. Our system does not collect personal information and furthermore we have no way to attach a cheat/hack violation to a specific person. This ban will not be lifted as then the person who did trigger the violation would again be able to join PunkBuster Servers using this GUID. To be clear: we are not saying that you cheated as we have no way to know who triggered the violation. If it is certain that no one playing on your computer ever had a cheat/hack violation triggered by PunkBuster, then your GUID (cdkey and/or game account password) has been stolen by or leaked to someone who has used it on a different computer to trigger the violation. We do not have the means to help you find out who is responsible for compromising your GUID. If anyone has any Ideas to help It would be greatly appreciated. PS: To anyone who doesn't know me I don't hack or anything like that. Quote Link to comment Share on other sites More sharing options...
Patches Posted March 25, 2016 Share Posted March 25, 2016 They said: We do not have the means to help you find out who is responsible for compromising your GUID. ^That means they fuk't up or you gave your info to someone else. Have you ever logged on to origin on a public computer. Library, internet cafe etc.? Quote Link to comment Share on other sites More sharing options...
Axlerod Posted March 25, 2016 Share Posted March 25, 2016 you can get BF4 on the cheap now! 1 Quote Link to comment Share on other sites More sharing options...
Jenksterman Posted March 25, 2016 Author Share Posted March 25, 2016 They said: ^That means they fuk't up or you gave your info to someone else. Have you ever logged on to origin on a public computer. Library, internet cafe etc.? Patches I play battlefield at home on a secure network, and I have never played outside my home. Quote Link to comment Share on other sites More sharing options...
Patches Posted March 25, 2016 Share Posted March 25, 2016 Malwarebytes.org Download free anti malware software and run a scan Sent from my LG-D852 using Tapatalk Quote Link to comment Share on other sites More sharing options...
ACS Posted March 25, 2016 Share Posted March 25, 2016 you can get BF4 on the cheap now! It could be available for free yet I can guarantee there would still be someone out there that would hack/steal accounts... just because they can. It's a sad world we live in. Quote Link to comment Share on other sites More sharing options...
Jenksterman Posted March 25, 2016 Author Share Posted March 25, 2016 This is what it says when I get kicked from the game. Quote Link to comment Share on other sites More sharing options...
Patches Posted March 25, 2016 Share Posted March 25, 2016 Wow Kicked from server for 2 minutes. Reason, Violation (AIMBOT) Me thinks your account is messed. Might have to start fresh with new CDKey Quote Link to comment Share on other sites More sharing options...
Axlerod Posted March 25, 2016 Share Posted March 25, 2016 Use Login Verification for extra account security Login verification, or two-factor authentication, sends you a code to verify your identity when a new device tries to log in to your EA Account. We also recognize and trust the devices you use most often. And if you lose your phone, you can get backup codes to make sure you can log in. How does it work? Login Verification helps prevent new devices from logging in to your EA Account without having both your password and verification code. You select how you want to receive the code. Then any time you sign in to your EA Account from a new device, we’ll send you a code to enter to verify your identity and complete sign in. If you play FIFA, we require this option to access FIFA Ultimate Team on the Web and Companion apps. How do I turn on Login Verification? From EA Help, click Accounts, then Account Security. If you need to, log in to your EA Account to open the My Account: Security page. Find the Login Verification section and click Turn On. Answer your security question, then select how you want to receive your verification code. If you choose Email, make sure your email is a valid, working email address (the one you check often). If you choose App Authenticator, you will install an app to your mobile device to receive your verification codes. This option is faster and more reliable. PlayStation 3 and Xbox 360 FIFA 15 players using App Authenticator will not receive a security challenge when logging in. You will now receive a verification code when you log in from a new device. We will also send a code every 90 days when you log in from trusted devices. This ensures that only you and your unique code are able to access your EA Account. If you ever want to turn off Login Verification, return to the My Account: Security page and select Turn Off. If you play FIFA, do not turn off Login Verification or you will lose access to the game. Turn on login verification in Origin My Account Security Tab How do I use an app authenticator to receive codes? An app authenticator is the fastest way to securely verify your identity. When EA requests a security code before you can log in, you can get a code from your app authenticator instantly without waiting on an email from EA. From EA Help, click Accounts, then Account Security. If you need to, log in to your EA Account to open the My Account: Security page. Find the Login Verification section and click Turn On. Answer your security question, choose App Authenticator, and click Continue. Choose your device from the pull-down menu. Install the Google Authenticator app by scanning the QR code or searching your device's app store for “authenticator”. Open the authenticator app and choose to manually add an account. Scan the QR code or enter the secret key from the Set up an App Authenticator window to link your app to your EA Account. Enter your app's code found under Electronic Arts, then click Save. Now, when we ask you for a Login Verification code you can open the authenticator app and enter the 6-digit code. Each code the app displays lasts for a limited time. If the timer on the code is about to run out, wait for a new code to make sure you have enough time to enter it. What if I don't have my phone or email when I need a code? Can I get backup codes? If you lose your phone, the authenticator app fails, or you cannot access your email address, backup codes are the only way to sign in to your EA Account from a new device. You can view and renew these codes from the My Account: Security page. From EA Help, click Accounts, then Account Security. If you need to, log in to your EA Account to open the My Account: Security page. Click View next to Backup Codes. You will see a list of backup codes. Keep this list in a safe, accessible place. If you play FIFA, you can select Request a new code after logging in to FIFA Ultimate Team. If you have lost your phone or you cannot access your email address and you do not have backup codes, please Contact Us and select the Manage my account and Can’t log in topics for assistance. How can I confirm my contact info is correct? If you have trouble with a Login Verification code, make sure your email address, authenticator installation, or phone number is correct. If you chose Email my code or Text message my code, you can check your email address on the My Account: About Me page or through the Origin client. If you chose App Authenticator, you can use a barcode or QR code scanning app to find your code in between ?secret= and &. Create or verify your Security Question and answer. Once you verify your information, you can reactivate Login Verification to receive a new code. https://help.ea.com/en/article/origin-login-verification-information/ I did this. It is quick and easy. I know from differnet forums I read, there has been a lot of bans issued and there have been a lot of hackers out. Be careful. Quote Link to comment Share on other sites More sharing options...
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