May 1, 200620 yr Sorry guys, but I just had to share these:p Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into the typewriter to type the labels. Another AST customer was asked to send a copy of her efective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key. Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "Yeah, I got me a couple of friends,"the customer replied. When told Egghead was a software store, the man said, "Oh, I thought you meant for me to find a couple of geeks." Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in, and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"
May 1, 200620 yr Author Sorry guys, but I just had to share these:p Compaq is considering changing the command "Press Any Key" to "Press Return Key" because of the flood of calls asking where the "Any" key is. AST technical support had a caller complaining that her mouse was hard to control with the dust cover on. The cover turned out to be the plastic bag the mouse was packaged in. Another Compaq technician received a call from a man complaining that the system wouldn't read word processing files from his old diskettes. After trouble-shooting for magnets and heat failed to diagnose the problem, it was found that the customer labeled the diskettes then rolled them into the typewriter to type the labels. Another AST customer was asked to send a copy of her efective diskettes. A few days later a letter arrived from the customer along with Xeroxed copies of the floppies. A Dell technician advised his customer to put his troubled floppy back in the drive and close the door. The customer asked the tech to hold on, and was heard putting the phone down, getting up and crossing the room to close the door to his room. Another Dell customer called to say he couldn't get his computer to fax anything. After 40 minutes of trouble-shooting, the technician discovered the man was trying to fax a piece of paper by holding it in front of the monitor screen and hitting the "send" key. Another Dell customer needed help setting up a new program, so a Dell tech suggested he go to the local Egghead. "Yeah, I got me a couple of friends,"the customer replied. When told Egghead was a software store, the man said, "Oh, I thought you meant for me to find a couple of geeks." Yet another Dell customer called to complain that his keyboard no longer worked. He had cleaned it by filling up his tub with soap and water and soaking the keyboard for a day, then removing all the keys and washing them individually. A Dell technician received a call from a customer who was enraged because his computer had told him he was "bad and an invalid". The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally. An exasperated caller to Dell Computer Tech Support couldn't get her new Dell Computer to turn on. After ensuring the computer was plugged in, the technician asked her what happened when she pushed the power button. Her response, "I pushed and pushed on this foot pedal and nothing happens." The "foot pedal" turned out to be the computer's mouse. Another customer called Compaq tech support to say her brand-new computer wouldn't work. She said she unpacked the unit, plugged it in, and sat there for 20 minutes waiting for something to happen. When asked what happened when she pressed the power switch, she asked "What power switch?"
May 1, 200620 yr and most of them are Dell owners so what does that tell you .... impact doesn't really know how to use his Dell computer.
May 1, 200620 yr and most of them are Dell owners so what does that tell you .... impact doesn't really know how to use his Dell computer.
May 1, 200620 yr Now we know why Dell is moving its CS to India. They will better understand each other.
May 1, 200620 yr Now we know why Dell is moving its CS to India. They will better understand each other.
May 1, 200620 yr Now we know why Dell is moving its CS to India. They will better understand each other. :thumbsup:
May 1, 200620 yr Now we know why Dell is moving its CS to India. They will better understand each other.
May 2, 200620 yr dont laugh lots around here are losing there jobs to india. companies would rather pay those techs $15 a day instead of techs here $15 an hour. true story...
May 2, 200620 yr dont laugh lots around here are losing there jobs to india. companies would rather pay those techs $15 a day instead of techs here $15 an hour. true story...
May 2, 200620 yr dont laugh lots around here are losing there jobs to india. companies would rather pay those techs $15 a day instead of techs here $15 an hour. true story... Yup and Michael Dell is buying a New $45 Million Dollar Airplane, and keeping his old one for sentimental value. His old one is only 3 years old. It sucks, Greedy people are selling our country out.
May 2, 200620 yr dont laugh lots around here are losing there jobs to india. companies would rather pay those techs $15 a day instead of techs here $15 an hour. true story... Yup and Michael Dell is buying a New $45 Million Dollar Airplane, and keeping his old one for sentimental value. His old one is only 3 years old. It sucks, Greedy people are selling our country out.
May 2, 200620 yr Yup and Michael Dell is buying a New $45 Million Dollar Airplane, and keeping his old one for sentimental value. His old one is only 3 years old. It sucks, Greedy people are selling our country out. What type of sentimental value? MH Club?
May 2, 200620 yr Yup and Michael Dell is buying a New $45 Million Dollar Airplane, and keeping his old one for sentimental value. His old one is only 3 years old. It sucks, Greedy people are selling our country out. What type of sentimental value? MH Club?
May 2, 200620 yr HEY! SNAP OUT OF IT! Enough of that crap. This is a thread for seeing stupid people, not for someone's politcal opinions. Anyways, yes, as my mom is a Dell owner, I can officially say that Dell owners are the most computer illiterate people in the world.
May 2, 200620 yr HEY! SNAP OUT OF IT! Enough of that crap. This is a thread for seeing stupid people, not for someone's politcal opinions. Anyways, yes, as my mom is a Dell owner, I can officially say that Dell owners are the most computer illiterate people in the world.
May 2, 200620 yr Author HEY! SNAP OUT OF IT! Enough of that crap. This is a thread for seeing stupid people, not for someone's politcal opinions. Anyways, yes, as my mom is a Dell owner, I can officially say that Dell owners are the most computer illiterate people in the world. Thank you!!!
May 2, 200620 yr Author HEY! SNAP OUT OF IT! Enough of that crap. This is a thread for seeing stupid people, not for someone's politcal opinions. Anyways, yes, as my mom is a Dell owner, I can officially say that Dell owners are the most computer illiterate people in the world. Thank you!!!
May 2, 200620 yr Well a friend of mine got tired of building his own boxes and debugging etc etc. He bought a Dell. Well guess he is the most literate Dell user in the area. The Box is now wiped and reformatted and is getting some new parts. Go Figure. LOLOLOLOL
May 2, 200620 yr Well a friend of mine got tired of building his own boxes and debugging etc etc. He bought a Dell. Well guess he is the most literate Dell user in the area. The Box is now wiped and reformatted and is getting some new parts. Go Figure. LOLOLOLOL
May 2, 200620 yr Well a friend of mine got tired of building his own boxes and debugging etc etc. He bought a Dell. Well guess he is the most literate Dell user in the area. The Box is now wiped and reformatted and is getting some new parts. Go Figure. LOLOLOLOL Same thing I did to my mom's tower. She bought it, within a week and a half she screwed it up. I told her to give me $200 and I would make everything better. New GFX card (5200FX AGP), 512MB RAM (as opposed to the 128 shipped with it), and a new 120GB Seagate HDD (as opposed to the 20GB Refurb Toshiba one they ship with it). Now it runs all dandy, but I still have to format the thing every month or so because she is a magnet for viruses.
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